Book a cleaner

If you want to have one of our professional cleaners over to help you with the cleaning, please fill the forms below and submit your request by pressing “Book Now”. You can do the same if you have any questions you want answered, or even if you have a comment. The confirmation or answer will come as soon as we read your request or comment and we will contact you via phone or e-mail.

Frequently Asked Questions

In short, you book online, we confirm the details, then a fully insured, DBS-checked team arrives with the right tools for your home or property. You'll choose the cleaning type (regular domestic cleaning, deep cleaning, end of tenancy, or after builders cleaning), share access notes, and agree a time that suits. Every job is completed to UK hygiene and health & safety standards, with photos taken before and after so you can see what's been done. We're trusted for over 13 years, and local customers rate our service 4.8 stars from 948+ verified reviews (as seen on Trustpilot/Google Business Profile).

Yes - especially when you need more than surface-level results. Professional deep cleaning targets areas that get missed in day-to-day home cleaning, such as skirting boards, behind radiators, inside cupboards, inside window tracks, and limescale-prone surfaces. At Kelly Cleaning, our teams bring professional-grade equipment and follow proven cleaning methods rather than relying on quick wipes. We also use eco detergents in every job, with 92% of our products and cleaning processes being eco-friendly and non-toxic. That means a thorough clean without unnecessary harsh chemicals. If you're in London and planning a refresh before guests, moving in, or preparing a property, deep cleaning is one of the best ways to reset the space.

We use equipment designed for real homes, including vacuum systems suitable for carpets and hard floors, microfibre cloths for streak-free results, and task-specific tools for kitchens and bathrooms. For example, grease and soap scum need different approaches than everyday dust. Our cleaners follow a consistent method: prep the area, treat problem zones, clean top-to-bottom, then detail and finish. In practice, that's why customers get reliable outcomes - like spotless worktops, refreshed bathrooms, and kitchens left looking ready to live in. We're also Fully insured, DBS-checked, and trained cleaners, so you can feel confident about safety and professionalism from start to finish.

Absolutely. We only dispatch Fully insured, DBS-checked, and trained cleaners, so you're covered if anything unexpected happens and reassured about staff vetting. We also follow all UK hygiene and health & safety standards, which matters for homes with children, pets, or allergies. If you need access to keys, gated entry, or specific door codes, we'll confirm safe entry details when you book. That background-checked approach is part of why we're trusted locally, supported by five-star feedback from verified customers across Google Business Profile, Trustpilot, and Yell.

Pricing usually depends on the cleaning type, property size, condition, and how much access or extra tasks are needed. A regular home cleaning visit is typically straightforward, while deep cleaning, end of tenancy, and after builders cleaning often require more time and specialist attention. The easiest way to get an accurate quote is to book online and describe your needs clearly - so we can allocate the right time and equipment. If you have extra concerns (like oven cleaning, heavily scaled bathrooms, or interior window detail), mention them during booking. Our goal is simple: clear expectations, no surprises, and a reliable team that turns up on time across London and nearby boroughs.

Most customers can arrange a visit quickly, but availability depends on the time and cleaning type you choose. When you book, we confirm the schedule and the cleaning scope, then we assign the right number of cleaners for your property. If you're working to a deadline - like handover dates for end of tenancy cleaning - we'll do our best to line everything up. It helps to book with a little notice when possible, especially for weekends or larger homes. In London, we regularly support busy schedules across boroughs, so you can usually find a slot that fits your routine.

Yes, we can help with end of tenancy cleaning, including the high-impact areas landlords and agents typically check - kitchens, bathrooms, and detailed corners. We work room-by-room, using methods that cut through grease and soap scum, then finish with a careful detail pass so the property looks genuinely refreshed. We'll also document the clean with photos before and after, which helps you keep a clear record. Many customers book us in London boroughs ahead of inspections, especially where timing is tight. If you tell us what your agent expects (and any inventory notes), we'll tailor the plan where possible.

We do. After builders cleaning is different from normal home cleaning because dust and debris can get into vents, skirting edges, light fittings, and window areas. Our teams focus on removing construction dust properly, then we deep-clean surfaces so the space looks presentable for viewings, handover, or move-in day. For example, properties near well-known places like Hyde Park often need careful detail work once scaffolding and trades are finished. If you're booking for a recent renovation, share when the site will be ready and what's been left behind - we'll align the approach with your timeline.

We provide professional cleaning across London and nearby boroughs, with regular bookings coming from many districts. Common local areas include: Greenwich (London Borough of Greenwich), Lewisham (London Borough of Lewisham), Bromley (London Borough of Bromley), Croydon (London Borough of Croydon), Camden (London Borough of Camden), Islington (London Borough of Islington), Hackney (London Borough of Hackney), Tower Hamlets (London Borough of Tower Hamlets), Southwark (London Borough of Southwark), Wandsworth (London Borough of Wandsworth), Hammersmith & Fulham (London Borough of Hammersmith and Fulham), Kensington & Chelsea (London Borough of Kensington and Chelsea), Westminster (City of Westminster), Ealing (London Borough of Ealing), and Hounslow (London Borough of Hounslow). If your postcode isn't listed, just ask - if we can reach you, we'll fit you in.

Our cleaners regularly serve customers close to well-known routes and green spaces - because accessibility and timing matter. Nearby examples include: Kensington High Street, Kings Road, Baker Street, Oxford Street, Fulham Road, Tottenham High Road, High Road Leyton, Stratford High Street, and London Road in multiple boroughs. Parks and local destinations we often see on job requests include Hyde Park, Regent's Park, Greenwich Park, Richmond Park, and Victoria Park. If you tell us the nearest landmark and the building type (flat, house, or gated development), we can confirm the best arrival time and approach.

Yes. We use eco detergents in every job, and 92% of cleaning products and methods are eco-friendly and non-toxic. That includes carefully selected sprays and cloth techniques designed to be effective without relying on harsh chemical overload. While sensitivities vary from person to person, you can request extra caution areas during booking - for example, avoiding strongly scented products, focusing on ventilation, or concentrating on high-contact surfaces. Many families book domestic cleaning specifically because it feels cleaner without the chemical smell. It's also one reason we're trusted locally and consistently rated 4.8 stars from 948+ verified reviews for professionalism and results.

Our cleaners are trained and supported to deliver consistent results, whether you need domestic cleaning, deep cleaning, or end of tenancy cleaning. Each booking is planned so the right tasks are prioritised, and we follow UK hygiene and health & safety standards for safe working in kitchens, bathrooms, and living areas. Before work begins, we confirm details like access, equipment needs, and any specific concerns. Then we work through a structured checklist, finishing with detail and visible improvement across key surfaces. To help you feel confident, we take photos before and after so you can see the transformation clearly. Over 13 years of professional cleaning services has helped us refine that quality process across thousands of local homes.

You can check customer feedback on sites like Google Business Profile, Trustpilot, and Yell. We're rated 4.8 stars from 948+ verified reviews, and those comments consistently mention attention to detail, punctual arrival, and clear communication. We also build trust with documented results: photos taken before and after, plus a straightforward approach to agreeing the scope before we start. Where relevant, we align with industry good practice and partner standards such as SafeContractor and the British Cleaning Council guidance for safe working. If you're comparing cleaners in London, verified reviews are one of the best ways to spot the difference - especially for sensitive tasks like deep cleaning or end of tenancy.

Yes - we serve Chelsea SW3 and nearby neighbourhoods, as well as homes across London and nearby boroughs. Travel distance is part of how we plan our routes and appointment times, so the best step is to enter your postcode when booking. That way we can confirm the schedule quickly and avoid guessing. If you're in a high-rise building, a gated community, or a street with parking restrictions, share those access notes too - then we'll plan the arrival process with your building rules in mind. Once booked, you'll get a reliable team with Fully insured, DBS-checked, and trained cleaners, working to UK hygiene and health & safety standards.